At Tungs10, we endeavour to provide you the best shopping experience at every step. We take extra care to ensure that your order reaches to you safe, intact and timely.
We’re currently offering Free Shipping on all orders worth INR 1499 or above. For rest we are charging INR 99 as handling & shipping charges.
Our goal is to deliver the product within 3-4 working days, if you live in metros. It could extend to 7-8 working days from the day order is placed with us depending on the place, where it is supposed to deliver. However, there might be circumstances beyond our control where this timeline cannot be maintained. In such cases, we ensure that the product reaches to you within 15-20 days of purchase.
We avail the services of the most reliable and leading logistic companies to ensure safe and timely delivery of your order(s). You can track your order status online post the order is shipped.
We avail logistic services of:
In case of non-delivery of any item in your order, you will not be billed for the same, and/or you will receive full refund equivalent to the amount of same item.
Cash-on-Delivery order is processed upon verification by our operation team either via email or phone call.
Shipping pin code provided should be in the serviceable area of the above mentioned logistic service providers, for all others, online mode of payment is available.
Do not accept the order if the box is tampered or open.
No credit card/debit card/cheque/demand draft is accepted in COD delivery, only Cash is accepted.
How to track your order online?
After the order is dispatched, confirmation email will be sent with the order and shipment details. The shipment status can be viewed online from Track Order by entering the order id.
For any query / issues, please write to us at firstname.lastname@example.org or call us at 011-26495421.
We are available from Monday to Saturday between 10:00 AM to 6:00 PM.
We ship all orders between Monday to Saturday excluding holidays.
Distribution center closed: Republic Day (January 26th), Independence Day (August 15th), Gandhi Jayanti (October 2nd).